Saturday, December 10, 2011

Goof ups

In 2011, Blackberry services outage down for 3 days, UBS illegal trades and Billion $ losses, S&P mistakenly downgrades France, NATO bombing Pakistan's guard-posts and Indian govt. accepting a USD 9 billion export error.

Previously, irresponsible statements "We do Gods work" by Goldman Sach's CEO Lloyd Blankfein, 
"Its not our fault" by Tony Hayward, then BP CEO.

The frequency of the goof ups are increasing and the scale of it is getting bigger and bigger.
It is for someone to find out why. Could it because of increasing pressures of the jobs & faster deadlines to produce results without having enough quality checks? I believe so. Also, the touhgher environment thanks to the slowdown and recession is causing the extra pressure on growth and profitablity.

Compared to this, is any goof up we do in our daily work really that bad? Everyone screws up. As far as NASA's philosophy is supposed to go, the reason for any screw up is not any person, but the fault of the system. If there are enough checks and balances, screw ups should never happen, atleast of the kind mentioned above. It is time systems are given importance, and not just the profits. It is time systems are held responsible for irresponsibility and not the people on whom ridiculous expectations are held!

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